Forward Growth Partners

Terms of Service

Effective date: October 29, 2026

These Terms of Service (“Terms”) govern your use of fwd-gp.com (the “Site”) and your application to and participation in programs offered by Forward Growth Partners (“Forward Growth,” “we,” “us,” or “our”). By using the Site or submitting an application, you agree to these Terms. Paid engagements are governed by a separate written services agreement; where that agreement conflicts with these Terms, the services agreement controls.

1. Who we are and what we do

Forward Growth Partners designs and implements marketing and sales systems for founders and small business owners. Our services run on a customized software instance that we configure, support, and resell, together with implementation, automation, and, for larger clients, custom application development. Forward Growth Partners is affiliated with CREBB Group, a business brokerage and commercial real estate firm, which serves as our exit partner.

2. Applications and eligibility

The Forward Growth Partnership Program is application-only and selectively enrolled. Submitting an application does not create an engagement, and we may decline any application at our discretion. You must be at least 18 years old and authorized to act for the business you represent. You agree that the information you submit is accurate and that you will keep it current.

3. Programs, fees, and billing

Program tiers, upfront fees, and monthly platform fees are described on our Pricing and Startup Program pages and confirmed in your services agreement. Unless your agreement says otherwise:

  • Upfront fees are due before build work begins and are non-refundable once work has started.
  • Monthly platform fees are billed in advance and continue until cancelled per your agreement.
  • Telephony, SMS, WhatsApp, email-sending, and similar usage charges are billed separately at cost plus any stated markup and are not included in platform fees.
  • Third-party costs such as advertising spend, domain registration, and fees of attorneys or accountants we refer you to are your responsibility and are billed by those parties directly.
  • Startup Program accounts move to the Foundation platform fee automatically when the business reaches $250,000 in annual revenue, as described on the Startup Program page.

Prices may change for new engagements at any time. Changes to an active engagement take effect as provided in your services agreement.

4. CREBB Group exit credit

If you sell your business through CREBB Group’s brokerage services within five (5) years of your original Forward Growth engagement date, the upfront tier fee you paid (not monthly platform fees or usage charges) may be credited against CREBB Group’s brokerage fee at closing. The credit is offered at CREBB Group’s sole discretion, applies only to a completed transaction brokered by CREBB Group, and is subject to a signed agreement between you and CREBB Group. Nothing on the Site guarantees that a credit will be available for a given transaction.

5. Your responsibilities

  • Provide timely access, content, credentials, and approvals needed for us to build and maintain your system.
  • Use the platform and any messaging tools in compliance with applicable laws, including the TCPA, CAN-SPAM, and carrier rules, and obtain any consents required to contact your own customers and leads.
  • Keep your login credentials secure and notify us promptly of unauthorized access.
  • Not use our services for unlawful, deceptive, or abusive purposes, or to send unsolicited bulk messages.

6. Platform, third-party services, and availability

Your customized instance runs on third-party software that we license and resell. Its availability, features, and pricing are set by the platform provider and may change. We will use reasonable efforts to keep your systems running and connected, but we do not guarantee uninterrupted or error-free operation, and we are not responsible for outages, changes, or data loss caused by third-party providers, carriers, or your own actions.

7. Intellectual property and your data

You own your business data, contacts, and content. Configurations, workflows, templates, funnels, and custom code that we create for you are licensed to you for use with your engagement; we retain ownership of our underlying methods, templates, and reusable components. The Site, our brand, and our materials are protected by copyright and trademark law and may not be copied or reused without written permission. If your engagement ends, you may export your data as the platform allows.

8. No guarantee of results

Time-savings figures, lead and revenue outcomes, and similar statements on the Site are illustrative and based on typical experience. Results depend on your market, your team, and how you use the system. We do not guarantee any specific business outcome, lead volume, or revenue.

9. Professional referrals

Referrals to attorneys, accountants, lenders, or other professionals are provided as a convenience. Those professionals are independent of Forward Growth Partners, set their own fees, and are solely responsible for their services. Nothing we provide is legal, tax, or investment advice.

10. Term, cancellation, and termination

Engagement terms, notice periods, and cancellation rights are set out in your services agreement. We may suspend or terminate access if you breach these Terms, fail to pay, or use the services in a way that creates legal or carrier risk. On termination, outstanding fees remain due.

11. Disclaimers and limitation of liability

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, FORWARD GROWTH PARTNERS AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE, AND OUR TOTAL LIABILITY ARISING FROM THE SITE OR SERVICES WILL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

12. Indemnification

You agree to indemnify and hold harmless Forward Growth Partners, CREBB Group, and their owners, employees, and contractors from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your content, your use of messaging or advertising tools, or your breach of these Terms or applicable law.

13. Governing law and disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to their jurisdiction. Before filing, each party agrees to give the other written notice of the dispute and thirty (30) days to resolve it in good faith.

14. General

These Terms, together with our Privacy Policy and any services agreement, are the entire agreement between you and us about the Site and services. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We may update these Terms by posting a revised version with a new effective date; continued use after a change means you accept it.

15. Contact

Forward Growth Partners
8044 Montgomery Road, Suite 700
Cincinnati, Ohio 45236
Phone: +1 (513) 905-4775
Email: [email protected]